Intake Coordinator – Men’s Campus | 1st Shift; Mon–Fri

Description

* This position is for our Monday to Friday - 6:00am to 2:00pm shift *

We transform lives.

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant‑leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace.

At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it?

• A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances.
• An efficient worker, you have top‑notch organizational skills and can keep multiple plates spinning in the air.
• A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help.
• A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

• You will conduct initial assessments of potential clients, gathering all relevant information including a comprehensive inspection, inventory, and documenting of the client's possessions.
• You will input accurate and complete client data into the Mission’s database.
• You will coordinate the delivery of support services for clients, such as medical, legal, and ancillary services, to remove potential obstacles and enhance the potential for client success.
• You will handle emergencies and crises as they arise, following established protocols.
• You will be responsible for conducting case management assessments on community, shelter, and program clients, and assisting for proper program placement.
• You will transport clients when necessary.
• You will distribute medication as needed.
• You will demonstrate understanding and comply with all relevant legal, regulatory, and compliance requirements, company policies and procedures, and the Code of Ethical Conduct.
• You will follow the Mission’s Statement of Faith and lifestyle and adhere to the Mission’s employee policy manual and guidelines set forth by the CEO.
• You will lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.
• You will perform other duties within scope as assigned.

Requirements

• Bachelor’s degree from an accredited university or college in social work, sociology, psychology, counseling, or related social service field or 4 years of experience in case management, or related field, or an equivalent combination of education and experience required.
• Certification in Peer Support is highly desired.
• Proficient in Microsoft Office software.
• Program database experience preferred.

• Life‑giving work that transforms the cities we serve
• Caring and supportive environment
• Generous health, dental, and vision benefits
• 401(k) match program
• Robust paid time off program
• 12 paid holidays annually plus your birthday off

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not‑for‑profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.