Case Manager, Children’s Services

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Full Time Arlington, VA, US

Requisition

Salary Range: $55,000.00 To $57,000.00 Annually

Doorways is an Arlington-based non-profit agency helping individuals and families create pathways out of homelessness, domestic violence and sexual assault leading to safe, stable, and empowered lives. We envision a community where all people live free of violence and have safe and stable housing regardless of their gender, race, ethnicity, age, religious beliefs, sexual orientation, abilities, language, or national origin. We see a future without homelessness or domestic and sexual violence.

Doorways began in 1978 when a group of concerned community members saw there was no safe place in Arlington for families in crisis. What began then with one shelter and one response has grown into a series of pathways individually tailored for adults, youth, and children seeking safety and shelter. From immediate crisis intervention to counseling, housing, and employment support, we offer real options and multiple pathways for people of all ages and genders—women, men, youth, and LGBTQIA+ people.

Position Summary:

The Case Manager, Children’s Services focuses on providing services that address the mental wellness, physical, emotional, social, and educational needs of children whose caregivers are adults affected by violence. This position works with clients who are part of Doorways’ Safehouse program. This position will complete trauma-informed, comprehensive assessments with children to determine their individual and family needs and will offer developmentally appropriate, child and family centered and trauma-informed support to children and their parents.

Assessments, services, and interventions are comprehensive, short term, and tailored to a culturally and linguistically diverse population. Individual and group counseling is psycho educational, and the focus is to provide support and to enhance executive functioning skills.

The Case Manager, Children’s Services also provides advocacy, connection, and referrals to community programs to ensure clients’ needs are met. This position will collaborate on a multi-disciplinary team of case managers, therapists, advocates, and home coordinators which requires flexibility in work hours, working at least two evenings per week. This role is designed to work in person in various settings in the community including the Safehouse and Safe Apartments.

The Case Manager is part of Doorways on-call Tier system, which will require in-person availability in rotation with other clinical staff. This position reports to the Director of Crisis Services. Spanish Speaking language ability required.

Child Social/Emotional/Physical

• Complete assessment to determine child’s needs within 2 weeks of family entry into shelter.
• Based on assessment and the identified needs, work with Family Case Manager to provide information and linkages to needed community supportive services including pediatric providers and/or mental health/developmental assessment services.
• Coordinate with parents and involved family members as appropriate to ensure family-centered services are provided for families in Doorways programs.
• Provide psycho educational counseling services to support children experiencing trauma or mental health crises including:
  • Psychoeducation on grounding techniques, trauma and its impact
  • Counseling to build resilience and coping skills and support social-emotional development
  • Support groups for children
  • Support groups for parents
• Coordinate with outside mental health service providers to support the child including:
  • Meetings to discuss tools and techniques that can be implemented in shelter
  • Provide regular updates regarding any concerning behaviors or critical information shared by the client

Educational/Developmental

• Help the Family Case Manager promptly enroll children in age-appropriate education or childcare services.
• Collaborate with Family Case Manager to coordinate education…