Merch Processor​/Returns QA

Summary

Title:

Merch Processor / Returns QA. : . Date Posted:
May 25, 2026.

Reports To:

Alicia Harris. Department: 4133.

Shift: Monday - Friday; 5:00am-1:30pm. Grade Level: 4.

Employment Type:

Full Time.

Location:

Arlington, TX.

• Processing of returns, including determining and assigning correct disposition and repackaging of product
• Complete inspection of product to requested standards
• Scanning outbound loads, outlet, and transfer shipments
• Wrapping furniture for outbound outlet loads
• Read and match numbers to ensure accuracy when completing orders
• Support other departments as needed
• Safely and efficiently operate material handling tools and equipment
• Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements daily
• Utilize Williams‑Sonoma’s Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards
• Other duties as deemed necessary

• High School diploma or equivalent
• Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
• Strong communication skills (verbal and written)
• Ability to multitask and be extremely detailed while performing all tasks
• Ability to do basic math – addition, multiplication, subtraction, and division
• Ability to learn warehouse management system functions (PKMS)
• Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
• Flexible to work overtime as required

• Knowledge of warehouse management systems

• Job requires continuous physical exertion – walking, bending, lifting, standing, climbing
• Able to lift up to 65lbs
• Able to sit or stand for long periods of time
• Able to use a computer and RF scanner for long periods of time

• Generous discount on all Williams‑Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected class.