Project Coordinator, Member Services & Programs

Job Summary

The Project Coordinator of Member Services & Programs assists the department with tasks in support of collegiate programming and serves as liaison with members regarding these programs and member events.

• Provide logistic and communication support for the Collegiate and Education Awards, Student Advertising Career Conference, HBCUs for Advertising, Mosaic
  10, and Most Promising Students Program.
• Build and maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories.
• Respond to inquiries regarding event software and its usage.
• Assist with promotional materials for Chapter Awards and Recognition programs.
• Coordinate communications for various programs with Member Services team.
• Coordinate collection of contact and attendance information for events and assigned programs.
• Update all event collateral in a timely manner.

• Collaborate with EVP on HBCU sponsor engagement and activation.
• Actively provide ongoing communication and relationship management with HBCU advisors and members.
• Assist with collegiate membership registration.
• Respond to information requests and inquiries promptly

• Provide information necessary to ensure the EVP has accurate and current information regarding department activities.
• Assist with collection of information for newsletters
• Help streamline workflow to improve efficiency and effectiveness of assigned program operations.
• Provide assistance with other AAF programs and tasks as requested by supervisor

• Experience:
  
  Minimum 1+ year of professional experience; with relevant experience in Membership and Fundraising/Event Coordination. Advertising industry experience is a plus but not mandatory.
• Education:
  
  Bachelor’s degree or equivalent experience.
• Leadership:
  Confident, action-oriented, and passionate about impeccable customer service and membership development.
• Technical:
  Proficiency in MS Office Suite and database software (iMIS preferred).
• Organizational:
  Strong multitasking, efficient prioritization, and attention to detail.
• Communication:
  Excellent verbal, written, and interpersonal skills.
• Professionalism:
  High maturity, sound judgment, and proactive initiative.
• Ability to travel lightly.