Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Executive Assistant Job Overview:

This function is an extension of the executive – optimizing time, anticipating needs, managing, competing priorities, and ensuring seamless execution across professional commitments. The ideal candidate is proactive, detail oriented, and capable of managing ambiguity. This position serves as a strategic partner to a senior executive, ensuring the executive’s time, priorities, and engagements are aligned with organizational objectives. This role is responsible for managing complex, scheduling, communications, logistics, and operational coordination, proactively, identifying risks, anticipating needs, and removing friction.

Success in this role requires strong, organizational capability, executive presence, critical thinking, and the ability to anticipate requirements before they explicitly communicated. Performs general administrative duties to support day-to-day department operations in such areas as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, taking and distributing meeting minutes, copying, screening mail, ordering supplies, and maintaining department records.

Major Accountabilities:

• Optimize the executive’s time
  - Manage a highly dynamic calendar across internal external and strategic commitments evaluate meeting request for alignment with priorities and intended outcomes and ensure appropriate attendees’ purpose and preparation before confirming meetings, protect focus time and prevent calendar, congestion, build, and preparation blocks travel, blockers, and recovery time anticipate conflicts and resolve proactively. Perform general administrative duties to support day-to-day department operations in such areas as phone coverage;
  
  scheduling meetings; completing travel arrangements; expense reporting; maintaining management calendar; taking and distributing meeting minutes; screening mail; ordering supplies and maintaining department records.
• Strategic meeting and engagement support – ensure readiness of follow-through, prepared executive briefings, compile meeting materials of summarize key context, track action items/decisions and follow ups, coordinate stakeholder communication.
• Communication management and triage – increase responsiveness while maintaining executive voice and discretion. Triage inbound communications and flag priority items. Draft correspondence on behalf of the executive when appropriate. Monitor outstanding requests and ensure timely follow up.
• Travel and logistics coordination – Manage all travel arrangements, including flight accommodations, ground transport and itineraries. Coordinate meeting schedules during travel. Provide consolidated itineraries and contingency planning. Support expense, tracking and reporting.
• Operational and administrative oversight –Manage recurring, administrative processes (expenses, renewals, documentation, tracking). Maintain organized, digital files and contact records. Support light project coordination and deadline tracking. Identify workflow inefficiencies and recommend improvements.
• Proactive anticipation and risk management – Anticipate preparation needs for upcoming engagements. Identify scheduling bottlenecks and priority misalignment. Flag emerging conflicts, missed deadlines, or stakeholder risks. Provide recommended solutions not just identified problems.
• Relationship and stakeholder interface –Serve as a primary point of coordination for internal and external stakeholders. Build trust through responsiveness and judgment. Navigate sensitive dynamics with discretion.
• May research special topics as assigned.
• Serve as administrative…