Executive Assistant

Title and Summary

Executive Assistant

This function is an extension of the executive – optimizing time, anticipating needs, managing priorities, and ensuring seamless execution across professional commitments. The ideal candidate is proactive, detail oriented, and capable of managing ambiguity. This position serves as a strategic partner to a senior executive, ensuring the executive’s time, priorities, and engagements are aligned with organizational objectives. This role is responsible for managing complex scheduling, communications, logistics, and operational coordination, proactively identifying risks, anticipating needs, and removing friction.

Success requires strong organizational capability, executive presence, critical thinking, and the ability to anticipate requirements before they are explicitly communicated. Performs general administrative duties to support day-to-day department operations such as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, taking and distributing meeting minutes, copying, screening mail, ordering supplies, and maintaining department records.

• Optimize the executive’s time – manage a highly dynamic calendar across internal, external and strategic commitments; evaluate meeting requests for alignment with priorities; ensure appropriate attendees and preparation before confirming meetings; protect focus time and prevent calendar congestion; build preparation blocks, travel blockers, and recovery time; anticipate conflicts and resolve proactively.
• Strategic meeting and engagement support – ensure readiness of follow‑through, prepared executive briefings; compile meeting materials, summarize key context, track action items and decisions, and follow up; coordinate stakeholder communication.
• Communication management and triage – increase responsiveness while maintaining executive voice and discretion; triage inbound communications, flag priority items; draft correspondence on behalf of the executive when appropriate; monitor outstanding requests and ensure timely follow‑up.
• Travel and logistics coordination – manage all travel arrangements, including flight accommodations, ground transport and itineraries; coordinate meeting schedules during travel; provide consolidated itineraries and contingency planning; support expense tracking and reporting.
• Operational and administrative oversight – manage recurring administrative processes (expenses, renewals, documentation, tracking); maintain organized digital files and contact records; support light project coordination and deadline tracking; identify workflow inefficiencies and recommend improvements.
• Proactive anticipation and risk management – anticipate preparation needs for upcoming engagements; identify scheduling bottlenecks and priority misalignment; flag emerging conflicts, missed deadlines, or stakeholder risks; provide recommended solutions.
• Relationship and stakeholder interface – serve as a primary point of coordination for internal and external stakeholders; build trust through responsiveness and judgment; navigate sensitive dynamics with discretion.
• Research or develop reports as assigned.
• Monitor and coordinate work of other employees or temporaries; be action‑oriented, detail‑oriented, and proactive.

• High school education. College degree a plus.

• Administrative experience in a corporate environment interfacing with senior and executive-level management and senior customers.

• Strong knowledge of department budgets and desktop computer software.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the U.S. or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or…