Admin Support​/Project Information Specialist

Description

The Administrative Support / Project Information Specialist provides operational and administrative support for project information management, conference and training room coordination, facilities-related activities, and day-to-day office operations. This role supports the successful execution of meetings, events, reporting activities, records organization, and administrative processes while helping maintain an efficient and well-coordinated office environment.

The position requires a detail-oriented and technically capable professional who can manage schedules, support event logistics, maintain project and records information, assist with audio-visual coordination, and provide responsive customer service to internal and external stakeholders. The ideal candidate thrives in a collaborative environment, adapts quickly to changing priorities, and demonstrates strong communication, organizational, and problem-solving skills.

• Support the development, implementation, and maintenance of organizational and administrative policies, procedures, and process improvements.
• Evaluate administrative and operational processes and recommend improvements to enhance efficiency and service delivery.
• Manage and maintain project report libraries, records repositories, and related information tracking systems.
• Support office operations, facilities coordination, building management, human resources administration, security coordination, and related administrative support functions.
• Provide training, guidance, and technical assistance to staff regarding administrative procedures, systems, and operational processes.
• Support records and information management activities using databases, tracking tools, and computerized business systems.
• Coordinate conference rooms, training rooms, and event spaces, including scheduling, calendars, room setup, logistics, and readiness support.
• Provide on-site audio-visual support and troubleshoot technical issues during meetings, presentations, and events, including microphone, monitor, connectivity, and presentation access issues.
• Create, edit, and maintain presentations, videos, visual materials, and meeting-support content.
• Manage multiple assignments simultaneously, prioritize competing deadlines, and resolve administrative or operational issues in a timely manner.
• Deliver professional, responsive customer service to internal staff, leadership, visitors, vendors, and external stakeholders.

• College degree required in business, information management, public administration, management, or a related field; relevant certifications preferred.
• At least 7 years of administrative management, project information management, records management, facilities coordination, or related professional experience.
• Experience developing or implementing organizational or administrative management policies and procedures.
• Experience evaluating program or operational effectiveness and recommending process improvements.
• Experience managing project report libraries, records repositories, or similar information management systems.
• Experience supporting office management, facilities operations, human resources administration, security coordination, or related administrative services.
• Experience providing staff training, technical assistance, or procedural guidance.
• Experience supporting information and records management activities in a professional office environment.
• Proficiency with Microsoft Outlook, Teams, Word, PowerPoint, Excel, databases, and other computerized business systems.
• Experience supporting conference rooms, board rooms, training spaces, or event operations.
• Experience providing on-site A/V troubleshooting and technical support during meetings and events, including microphone, monitor, connectivity, and presentation support.
• Experience creating or editing presentations, videos, and visual communication materials.
• Excellent written and verbal communication skills.
• Strong organizational, customer service, problem-solving, and time-management skills.
• Ability to manage multiple priorities, meet deadlines, and resolve complex issues effectively.
• Ability to respond quickly and…