Facilities & AV Operations Specialist

Job Description

Tech Silo is seeking a Facility & Audio-Visual Management Specialist to provide administrative, facilities, and audiovisual support for conference rooms, training rooms, and the USTDA Business Center. This is a contingent hire position; resumes and letters of commitment may be submitted as part of our proposal to the government and will be available upon contract award.

In this role, you'll ensure meeting and event spaces are fully functional, properly configured, and ready to support agency operations. You will coordinate room scheduling, event readiness, facilities support, and audiovisual setup while maintaining organized, professional work spaces.

Key Responsibilities:

• Manage conference room, training room, and Business Center reservations, schedules, and event calendars.
• Prepare rooms for meetings and events, including furniture arrangement, setup, and refreshment station preparation; conduct twice-weekly walkthroughs to ensure outstanding appearance, stock levels, and operational readiness.
• Set up, test, and support audiovisual and teleconferencing equipment; perform readiness checks and troubleshoot minor AV and connectivity issues.
• Coordinate with leadership, building personnel, caterers, contractors, and AV subcontractors on repairs, technical visits, and event support needs.
• Maintain accurate scheduling, usage, and support information; assist with records and information management tasks.
• Prioritize multiple requests in a fast-paced environment while delivering excellent customer service to agency staff and stakeholders.
• Move files, boxes, supplies, or equipment as needed to support office and facilities operations.

Qualifications:
Qualifications

• Active Secret clearance required
• Bachelor's degree in Business Administration, Information Management, Facilities Management, Office Administration, or related field; relevant certifications and equivalent experience may be considered where contractually allowable
• Minimum 7 years of relevant administrative management, facilities support, or office operations experience
• Demonstrated experience setting up and supporting conference rooms, training rooms, and agency event spaces
• Experience with audio-visual equipment setup and troubleshooting, including projectors, flat-panel displays, microphones, speaker systems, conferencing tools, and teleconferencing platforms
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Microsoft Teams, Outlook Calendars, room reservation systems, and basic ticketing or inventory databases
• Ability to identify and resolve minor AV and connectivity issues, including cable troubleshooting, display switching, and basic teleconference setup
• Strong communication, coordination, and customer service skills with the ability to work independently, manage competing priorities, and maintain high organizational standards
• Willingness and ability to receive training on site-specific audiovisual systems and equipment

Preferred Qualifications

• Experience supporting federal government offices, agencies, or contractor environments
• Experience coordinating maintenance visits, technical support, and vendor access for AV or facility-related repairs
• Certifications in business administration, office management, records management, or audiovisual support

Additional Information

All your information will be kept confidential according to EEO guidelines.

#CJ