Mail and File Management Specialist

Job Purpose

The Mail and File Management Specialist provide mailroom operations, file management, records support, and administrative assistance in a professional office environment. This position supports incoming and outgoing correspondence processing, records organization, distribution activities, and office administrative functions while ensuring efficient information flow throughout the organization.

• Receive, review, sort, log, and distribute incoming mail, courier packages, faxes, and electronic correspondence.
• Process outgoing mail, express shipments, and courier deliveries in accordance with organizational procedures.
• Maintain correspondence logs, shipment records, tracking information, and filing systems.
• Organize, scan, copy, label, file, and maintain electronic and hard‑copy documents and records.
• Support records management and file retention activities.
• Ensure mailroom and copier/workroom areas remain stocked, organized, and operational.
• Monitor office supply inventories and coordinate replenishment requests.
• Maintain filing systems and assist with records retrieval and archiving activities.
• Support conference room and training room setup activities as needed.
• Provide general administrative support including data entry, document preparation, filing, and customer service.
• Assist with document distribution and information dissemination activities.
• Coordinate with internal staff regarding mail delivery discrepancies and document processing issues.
• Maintain professionalism and confidentiality when handling sensitive information.
• Perform additional administrative and operational support duties as assigned.

• High School diploma required; higher education preferred.
• Minimum of one (1) to three (3) years of experience in mailroom operations, records support, administrative support, or related office functions.
• Experience handling incoming and outgoing mail, shipping, and package tracking.
• Experience maintaining records, filing systems, and administrative logs.
• Experience with general office administrative support and customer service.
• Proficiency with Microsoft Office Suite and office equipment.
• Strong organizational, communication, and multitasking skills.
• Ability to prioritize work and manage multiple assignments effectively.
• Ability to maintain accuracy and attention to detail.
• Physical ability to move files, file boxes, mail bins, and packages.
• Must have an active Secret Clearance.

We provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated.

Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets