Administrative Assistant

About the Role

Humana is looking for an Administrative Assistant who has experience supporting executive level leadership. Reporting directly to the VP, Chief Customer Officer, you will manage, prioritize and complete tasks for multiple leaders and their organizational needs. You must be a self‑starter that identifies requirements, anticipates requests and takes initiative to mitigate needs while building and managing relationships across Humana in support of department objectives and the team.

• Communicate with all partners, providers, and corporate and community leaders
• Maintain schedules using sound judgment to prioritize meetings
• Coordinate and schedule internal and external meetings, make travel arrangements for attendees, and ensure that various meeting amenities are available
• Complete expense reconciliation for leaders
• Assist leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
• Maintain travel schedules (scheduling appointments and making travel arrangements)
• Determine proper course of action for incoming requests, calls and correspondence, direct to appropriate person or operational area
• Anticipate needs before they happen and take initiative to eliminate any potential bottlenecks which may arise

• 5+ years of experience supporting multiple leaders in a large and complex organization
• Experience managing many details for executive leaders related to calendaring/scheduling, follow‑up requests, travel‑related planning, etc. simultaneously with low rate of error
• Experience coordinating complex travel arrangements for leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
• Proficient in Microsoft Outlook, Word, and Power Point
• Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
• Demonstrate a high level of professionalism, including strong executive presence and polished corporate demeanor, in all interactions with internal and external stakeholders
• Model confident, effective communication and consistently represent the organization’s values and standards
• Exhibit exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, while consistently handling sensitive information with discretion and maintaining confidentiality in all professional matters
• Demonstrate the ability to balance multiple initiatives and effectively prioritize workload, while maintaining flexibility to support urgent business needs and requests

• Associate’s or Bachelor’s Degree
• Proficient in Microsoft Excel
• Experience with internet research and proof‑reading/editing

This is a hybrid position. You must be willing to be present 1 to 2 days per week in the office.

40

$58,400 - $79,800 per year

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.