Records Management Specialist II

Records Management Specialist II

Employment Type:

Full-Time, Mid-Level

Department:
Office Support

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative.

• Customer Service Excellence:
  Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.
• Strong Organizational and Time Management
  
  Skills:
  
  Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
• Adaptability with Technology:
  Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.
• Training and Development Capabilities:
  Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.
• Effective Communication:
  Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.
• Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.

• Previous experience in a customer service role, with a strong focus on client satisfaction and support.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
• Experience with electronic recordkeeping systems or document management platforms.
• Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.

• College Degree

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Salary: $45,000 - $65,000 a year.