Senior Executive Assistant

Senior Executive Assistant

With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine, is the most experienced healthcare consulting firm in the US. Working exclusively in this space, our people consistently demonstrate their ability to solve challenges for providers and achieve better patient outcomes. Across our eight office locations, we're seeking individuals who will show the courage to find innovative solutions and make a direct impact on the delivery of healthcare services nationwide.

ECG is a national consulting firm that is redefining healthcare together with its clients. We provide a broad range of strategic, financial, operational, and technology-enabled consulting services to the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children's hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans.

Our work focuses on creating practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, and are committed to fostering an inclusive and supportive work environment.

The senior executive assistant is responsible for providing high-level administrative support to a division leader (DL) and ensuring the smooth operation of the division. You are a trusted, proactive partner to senior leadership, adept at managing complex schedules, communications, and operations with precision and discretion.

Senior executive assistants at ECG excel in optimizing executives' time by efficiently handling calendars, travel logistics, and meetings while anticipating needs and minimizing distractions. They are known for their problem-solving skills and ability to juggle multiple priorities to provide seamless support, from preparing presentations and conducting research to managing confidential correspondence.

In this role you will function as an administrative partner to the DL, assisting with special projects as needed, and an administrative leader for the division. Senior executive assistants are adaptable, resourceful, and able to navigate high-pressure environments, making them invaluable to both the executive and the broader team.

Your responsibilities include, but are not limited to, the following:

• Assist the DL in achieving goals and objectives. Serve as liaison between the DL and firm leadership, as well as key external contacts/clients, ensuring seamless communication and follow-up.
• Serve as the "master calendar optimizer," managing a complex and dynamic schedule. This includes handling shifting priorities, overseeing the workflow of scheduling requests, resolving conflicts, ensuring adequate transition time between events, and capturing key details for each engagement.
• Manage all aspects of the DL's travel arrangements, including logistics, itineraries, meeting agendas, hotel reservations, and air/ground travel, ensuring all arrangements align with the DL's specifications and preferences.
• Prepare, process, review, and audit expense reports to ensure timely and accurate payments with necessary receipts/documents according to company policy.
• Keep the DL organized by managing meeting materials, prioritizing immediate tasks, and helping with inbox management and communication strategies.
• Proactively identify and implement process improvements to optimize the DL's time, minimizing distractions and allowing the DL to focus on high-impact tasks.
• Organize and maintain electronic and paper files, ensuring compliance with firm policies on document management and archiving.
• Draft and manage correspondence on behalf of the DL, including preparing communications and presentations.
• Develop and prepare materials for meetings and presentations, conducting necessary research and ensuring the DL has all the information required to make informed decisions.
• Collaborate with HR, marketing, business development, and IT to support DL and division activities.
• Manage and prioritize the DL's workflow, adding structure and processes where needed to streamline operations and maintain alignment with key priorities.
• Take a proactive approach to supporting the DL, anticipating needs, understanding the business context, and managing complex logistics to ensure the DL remains focused and well-prepared for key initiatives.
• Uphold ECG's corporate image by professionally representing the firm and ensuring the confidentiality of sensitive information.

Division support includes:

• Oversee day-to-day operations of the DL's division, ensuring exceptional customer care, efficient administration, and seamless coordination of activities.
• Develop and maintain administrative processes and templates for the division, coordinating closely with the administrative team supporting other leaders in the division.
• Run CRM and Vantagepoint reports as needed. Assist with maintaining CRM, possibly including creating and updating pipelines, prepipelines, client…