Business Process Analyst

Business Process Analyst – Executive Support

Red Gate is seeking a highly organized and detail-oriented Business Process Analyst to provide executive-level administrative and business operations support to the Directorate for Business Operations (DBO) Front Office within OUSD(A&S). The successful candidate will directly support the Executive Director of DBO and the Senior Executive Assistant in managing day-to-day front office operations, executive correspondence, task management, travel coordination, meeting support, and other administrative functions critical to mission execution.

This position requires a motivated professional with exceptional organizational, communication, and analytical skills who can operate effectively in a fast-paced executive environment. The candidate must possess extensive experience with the Correspondence and Task Management System (CATMS) and be capable of independently managing suspense actions, executive correspondence, and front-office business processes with minimal supervision. The Business Process Analyst will work closely with other DBO Front Office personnel to ensure seamless coverage and continuity of operations.

• Serve as a key member of the DBO Front Office team supporting the Executive Director and senior leadership.
• Manage daily office operations and administrative functions to ensure efficient execution of front-office activities.
• Coordinate and prioritize executive actions, schedules, meetings, and special projects supporting Directorate leadership.
• Maintain executive calendars and coordinate appointments, meetings, conferences, and senior leader engagements.

• Manage all incoming and outgoing correspondence utilizing the Correspondence and Task Management System (CATMS).
• Monitor, track, assign, and coordinate suspense actions to ensure timely completion and leadership visibility.
• Review correspondence packages for completeness, accuracy, proper staffing, and compliance with organizational requirements.
• Provide status updates and reporting on tasking actions, executive correspondence, and suspense management.

• Manage and provide oversight of the Directorate's Official Representation Funds (ORF) program.
• Track ORF expenditures and maintain supporting documentation in accordance with applicable regulations and guidance.
• Coordinate approvals and ensure accurate reporting of ORF-related activities.

• Coordinate official travel arrangements, travel orders, vouchers, and supporting documentation for Directorate personnel.
• Assist with preparation, routing, and tracking of personnel actions and administrative packages.
• Maintain records associated with travel and personnel actions to ensure compliance with organizational policies.

• Analyze existing administrative workflows and recommend process improvements to increase efficiency and effectiveness.
• Develop, maintain, and utilize databases, spreadsheets, trackers, and reporting tools to support Directorate operations.
• Collect, organize, and analyze administrative data to support leadership decision-making and reporting requirements.
• Develop metrics and status reports to monitor office performance, task completion, and workflow effectiveness.

• Plan and coordinate logistics for meetings, conferences, and executive events.
• Prepare meeting materials, agendas, briefing books, read-ahead packages, and executive correspondence.
• Record actions, monitor follow-up activities, and ensure completion of assigned tasks and commitments.
• Coordinate across stakeholders to ensure successful execution of meetings and leadership engagements.

• Serve as a point of contact for internal and external inquiries concerning assigned projects, tasks, and administrative matters.
• Develop and maintain productive working relationships with senior leaders, staff offices, and external stakeholders.
• Provide clear and concise oral and written communications regarding assigned work, analytical findings, recommendations, and status updates.

• Perform editing, formatting, proofreading, and quality review of correspondence, reports, briefings, presentations, and other official documents.
• Ensure products comply with DoD correspondence standards and organizational requirements.
• Apply rigorous attention to detail to ensure accuracy, consistency, and professionalism in all deliverables.

• Active Secret Security Clearance.
• Minimum of 5 years of experience providing executive administrative, business operations, or front-office support within a federal government or Department of Defense environment.
• Demonstrated proficiency with the Correspondence and Task Management System (CATMS).
• Experience supporting Senior Executive Service (SES), Flag Officer, General…