Bilingual Registration Services Technician

Arlington, VA, United States (On-site)

Human Resources announces an opening for 1.0 Registration Services Technician
This a full-time, 12-month (260-days), Grade G-11 position.

RESPONSIBILITIES:
ESSENTIAL FUNCTIONS OF THE CLASS (thefollowingmaynotincludealldutiesperformed):
Providesinformationto
parents/guardians concerning

VirginiaandAPSschooladmissionandplacementrequirements,policies,processesandprocedures.
Guidesthemthroughregistration. Verifiesthatregistrationdocuments,whichmaynotbein

English,complywithrequirements.
Ensures adequacy,completenessandaccuracyinformssubmitted(suchasenrollmenteligibilitydocuments,McKinney-Ventoand
School Entrance Health Forms ) anddocumentsgenerated(suchasstudentrecords). Provides English-Spanish
interpreter/translator services. Helpscoordinatetranslationandinterpretationservicesinotherforeignlanguages. Registers
students;generates,opens,organizesandmanagesnew/returningstudentrecords. Trains school-basedregistrationstaffincentral
registration processes. Provides daily‘helpdesk’typesupporttothemandusersofstudentrecords. Performs administrative
assistanceofageneralofficenaturesuchasmaintainstimeattendancerecords,processesleaverequests,maintainsleaverecords,
andverifiesleavedatawithpayroll;generatesroutinememosandlettersfromgeneralinstructions;maintainsclericalrecordsand
preparesreportsfromsuchrecords;greetscallersandvisitors,ascertainingandrespondingtotheirneedsappropriatelybyproviding
information,referringthemtoothers,etc.;determinesfilesrequiredbypolicy/procedure,goodofficeorderorconvenience,and
ensuresthatfiling,archivinganddestructiontimetablesarefollowed;initiatesorapprovesordersforofficesuppliesandensuresan
adequate inventory;reviewsincomingcorrespondenceandmaterialsforitemsofinteresttothesupervisororotherstaff;develops,
orhelpsdevelop,presentations,spreadsheets,etc.;andtypesandproofreadsdocuments(ensuringproperformatandbusiness
Englishandeffectivestyleandwordusage,catching omissions,typographicalerrorsandotherproblems,etc.)andmailsoremails
finalcopy. CommunicatesandinteractseffectivelywithAPS/County staffs,parents/guardians,etc. Thisincludeslistening‘actively’
tostakeholderstoensuretheirwants/needs/concernsareheardand,as appropriate,metinauser-friendly way. Usesacomputer
and(a) modernofficesuitesoftwareforvariousapplicationssuchas,butnotlimitedto,planning/scheduling,communicating(email),
word processing,manipulating data(databasesandspreadsheets),preparing charts/graphics/presentationsandresearching
(Internet);(b) enterprise systems/softwareforrequisitioning/purchasing/etc.;and(c) specialized systems/softwareforperforming
other functions. Maydrivetoschoolsiteswhentheneedarises.

EXPERIENCE:

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
KnowledgeofFederalrequirementsgoverningstudentenrollmentinUS
publicschoolssufficienttoensurecomplianceintheregistrationprocess. Knowledge of,andskillin,applyingVirginiaandAPS
requirementsgoverningstudentadmissionandplacement,orabilitytorapidlyacquirethisknowledge/skillset,toensurecompliance
intheregistrationprocess. Knowledgeofgenerally-accepted principles,methodsandtechniquesofadministrativeassistanceofa
generalofficenature,andknowledgeof,orabilitytorapidlyacquireknowledgeof,APS-specific administrative
assistance/secretarial/clerical policies,processesandproceduresaltogethertogreetcallersandvisitors,establish/maintain files,
prepare reports,typedocumentsandperformrelatedfunctions. Thisincludesknowledgeof,andskillin,modern,standard business
English. Skillinproblemsolvingtoselect,organizeandlogicallyprocessrelevantinformation(verbal,numericalorabstract) to
solveaproblem. Thisincludesskillinrecognizingsubtleaspectsofproblems,identifyingrelevantinformationandmakingbalanced
recommendationsanddecisions. Skillinwrittencommunicationin English and Spanishtounderstandwritteninformation (including
instructions,descriptionsandideas),andtoexpresssuchinformationinwritingsothatotherswillunderstand. Skillinoral
communication in

English and

Spanishtounderstandverbalinformation(including instructions,descriptionsandideas),andto
expresssuchinformationverballysothatotherswillunderstandandagree/complyortakeotherappropriateaction. Interpersonal
skillstoint…