Document Management Specialist

Blue Sky Innovative Solutions LLC is seeking an experienced Document Management Specialist to support a high-visibility organizational transformation initiative for the Department of Homeland Security (Client) Cybersecurity and Infrastructure Security Agency (CISA). The program will help CISA strengthen how it operates in its role as the National Coordinator for the Security and Resilience of U.S. Critical Infrastructure, translate assessment findings into implementation, and provide the executive and operational support needed to embed improvements into day-to-day operations.

In this role, you will provide the workflow and document-control discipline that keeps CISA's executive and operational products moving accurately from intake through review, concurrence, approval, records capture, and closeout. You will manage package completeness, routing, versions, formal concurrences, required supporting materials, and records-management requirements across a high-volume operational environment. This role is ideal for a detail-driven professional who is highly organized, persistent, process-oriented, and comfortable coordinating with multiple contributors and reviewers under deadline.

Location: Arlington, VA / Hybrid - must be available to work on-site at CISA facilities as required

Schedule: Full-time, generally Monday-Friday, 8:00 AM-5:00 PM ET

Clearance: No active security clearance required

Security Requirement: Must be able to obtain and maintain the required Client Fitness Determination and access authorization; a recent favorable Client Fitness Determination is preferred

Certification: None required unless otherwise noted below

Experience: 3+ years of relevant document control, records management, correspondence management, workflow, executive package, or Federal records experience

• Manage document and package workflow from intake through assignment, review, concurrence, approval, records capture, and closeout.
• Verify that executive packages contain required components, supporting materials, technical background, approvals, and formal concurrences before submission.
• Maintain accurate version control and ensure reviewers and decision-makers are working from the correct document version.
• Track routing, ownership, due dates, review status, concurrences, returned actions, final disposition, and closeout documentation.
• Coordinate with writers, analysts, action officers, program managers, administrative staff, and reviewers to resolve missing information, routing issues, version conflicts, or incomplete packages.
• Maintain organized records and metadata in Government-approved systems and support compliance with Federal and CISA records-management requirements.
• Support weekly compliance audit logs and other quality-control records for finalized and closed actions.
• Develop or refine checklists, desk guides, naming conventions, templates, and workflow controls that improve consistency and reduce package errors.
• Support maintenance of document inventories, repositories, and other operational tracking tools as assigned.
• Protect sensitive, non-public Government information and follow applicable records, access, and handling requirements.
• Identify recurring workflow failures or bottlenecks and recommend practical process improvements.

• 3+ years of progressively responsible experience in document control, records management, correspondence management, executive package management, workflow coordination, or a closely related field.
• Demonstrated experience managing documents or action packages through multiple reviewers, approvals, or concurrence steps.
• Strong understanding of version control, document status, routing, approval, and closeout discipline.
• Exceptional attention to detail and ability to detect missing components, inconsistencies, incorrect versions, or incomplete approvals.
• Strong organizational skills and ability to maintain accurate status across multiple concurrent documents or actions.
• Professional persistence and ability to follow up tactfully with contributors and reviewers to keep work moving.
• Strong written and verbal communication skills.
• Ability to work calmly and accurately under compressed deadlines and shifting priorities.
• Sound judgment and discretion when handling sensitive Government information and executive materials.
• Proficiency with Microsoft Office and document repositories or workflow systems.
• Ability to work on-site in Arlington, Virginia, as required and successfully complete Client…