Recreation Specialist

About the position:

This position will be assigned to the 811 Force Support Squadron at the Pentagon in Washington, D.C. This is a full-time position guaranteed 35 hours per week.

Assists the Outdoor Recreation Director in the economic and efficient operation of the Information, Tickets and Travel (ITT) Desk. Works with the Director to implement higher level directives; makes recommendations for improved services; develops promotional programs to increase participation. Assists with the development of the annual budget and financial planning to include sales, contracts, programs and capital requirements. Tracks ticket inventory, making adjustments necessary to meet budget goals.

Reviews and evaluates sources used for the purchase of supplies, equipment and resale items; establishes new or varied sources for improved selection to better meet changing customer demands. Resolves deviations and problems through proper sources. Responsible for staff training. Responsible for conducting inventory of equipment/supplies and ensuring appropriate stock levels are maintained. Oversees operation of desk. Designs and develops publicity/marketing materials to promote use of facility.

Receives and resolves customer complaints and requests. Performs other related duties as assigned.

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• This position requires the incumbent to complete a background investigation with favorable results.