Manager, Operations and Delivery, GISI Ignite

Manager, Operations and Delivery, GISI Ignite

About GISI Ignite and Palladium:

GISI is a global, employee-owned family of companies focused on construction, infrastructure, earth and environment, and global development. GISI Ignite is GISI's newly launched centralized technology and innovation team, built to strengthen how our operating companies deliver projects and provide expert guidance on AI, data, and digital solutions. We develop scalable platforms, drive workflow modernization, and help operating companies apply cyber-physical solutions that strengthen the performance, resilience, and safety of major capital programs.

Palladium, a GISI company, works to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,000 talented, motivated, and diverse staff around the world.

This role is hired through Palladium, the operational platform for Ignite.

This Opportunity:

GISI Ignite is seeking a Manager, Operations and Delivery to play a central role in enabling Ignite's portfolio of technology, innovation, and transformation initiatives across GISI. The role is responsible for translating strategy into execution, ensuring initiatives are well structured, resourced, governed, and delivered, while strengthening the operational foundations required to scale Ignite sustainably.

The role spans overseeing Ignite's core operations, initiative and technology delivery, and strategy execution, working closely with initiative leads, operating companies (OPCOs), and Palladium enabling functions.


Location:

This is a full-time, hybrid position based out of one of GISI's office locations in these areas:
New York, NY, Arlington, VA, Denver, CO, or Newport Beach, CA, with potential client travel. This role, while posted in multiple locations, is for only one opening.

Palladium supports a hybrid working model with a mix of in-office and telework.

Compensation:

For our prospective employees in the United States, please note that the full-time equivalent annual base salary for this position is expected to range from $120,000 - $135,000.

Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and GISI/Palladium's business or organizational needs.

Reporting Lines:

• The role reports to the Director of Strategy and Operations, GISI Ignite
• The role will berequiredto liaise closely with operations and delivery teams acrossoperatingcompanies and engaging closely with OPCO counterparts

Primary Roles and Responsibilities:

Business & People Operations

• Operationalize Ignite's core business processes in collaboration with GISI and OPCO workflows and business functions, automating processes and workflows as applicable
• Coordinate HR, talent acquisition, onboarding, and workforce planning processes for Ignite activities
• Coordinate resource management and staffing processes and systems across initiatives and operating companies
• Support financial management, budgeting, forecasting, and expenditure tracking for Ignite operations and initiatives
• Oversee procurement, contracting, and vendor management processes, including coordination with IT and Information Security teams
• Support knowledge management activities, including documentation, process guidance, and shared resources

Program, Project, Technology & Initiative Delivery

• Work with initiative leads to structure programs, projects, and initiatives, including defining scope, timelines, delivery approaches, and governance
• Support processes and coordinate workflows in collaboration with the Ignite Coordination Center and Orchestration Lead
• Support engagement leads to procure technology services, platforms, and delivery partners, working closely with IT, Legal, and Finance
• Establish and manage processes to capture and monitor technical progress, financial performance, and delivery milestones
• For assigned initiatives, serve as engagement lead, acting as the primary operational and delivery counterpart to initiative sponsors and partners

Strategy & Value Execution

• Establish and maintain tracking systems for routine reporting, introducing automation where relevant to improve efficiency and insight
• Oversee the development, quality assurance, and submission of routine internal and external reports
• Support impact measurement efforts by coordinating technical and financial performance data across initiatives
• Support client and internal stakeholder engagement through structured updates, reporting, and governance forums
  

Essential Criteria:

• Bachelor's degree in business administration, operations management or international development. Masters in Business Administration is a plus
• 7+ years of demonstrated project…