Sr Director, Sales Operations

Overview

Gartner's Global Business Sales (GBS) Strategy and Operations team strives to help every GBS sales team maximize market opportunity. This role supports the business in achieving double-digit growth through critical sales operations initiatives.

• Lead initiatives and identify opportunities to increase and accelerate growth and retention of the GBS business.
• Drive execution with Sales teams using proven sales practices and collaborate across Sales Technology, GBS Communications, Sales L&D, Marketing, Product, Research and Advisory to bring coordinated solutions to sales teams.
• Work closely with Continental Ops, Sales Leaders and Service/Delivery teams to drive execution of solutions and programs and monitor ongoing effectiveness.
• Lead the production and delivery of operational and planning presentations to senior business leaders, linking best practices with business strategy (quarterly GBS Ops reviews, monthly GLT discussions).
• Cultivate strong relationships across the organization and partner with GBS leadership to solve problems and identify business improvement opportunities.
• Provide guidance to regional management teams for operational consistency, sharing best practices in growth, retention, and upgrades to new products.
• Support Long Range Plan (LRP) and related pilots' execution on an as-needed basis.
• Operate as an extension of GBS sales to represent nuanced portfolio business needs.

• Strong relationship-building skills, able to effectively partner with teams and leaders in a matrixed environment.
• Proven ability to understand business initiatives and recommend solutions using fact-based analytics.
• Excellent written and verbal communication skills; ability to create and deliver effective presentations for multiple levels of staff up to executives.
• Excellent organizational skills with ability to manage multiple work streams and detail simultaneously.
• Program management experience: ability to organize and track complex projects, keep self and others on track, identify emerging issues.
• Curiosity and interest in understanding complex problems, identifying underlying drivers and proposing scalable approaches.
• Ability to simplify the seller experience by contextualizing key messages and connecting themes across NCVI partnerships.
• Proficiency with Excel and PowerPoint.
• 12+ years of professional experience in roles requiring the aforementioned skills.

Competitive salary, generous paid time off, charity match program, Medical, Dental & Vision plans, parental leave, employee assistance, collaborative and inclusive culture, professional development and unlimited growth opportunities.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status or any other legally protected status. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.