Human Factors Engineer

MORSE Corp is an employee‑owned, small business based in Cambridge, MA, Arlington, VA, and Seattle, WA with a history of fielding cutting‑edge technology. MORSE boasts a specially selected team of scientists, engineers, and software developers to deliver best‑in‑class technical solutions that solve difficult multidisciplinary problems faced by the U.S. National Security Ecosystem.

As a Human Factors Engineer, you will work with end users and stakeholders to assess the operational effectiveness and performance of Artificial Intelligence (AI) systems. In the Operational Test & Evaluation (OT&E) process, you will lead user engagement and knowledge‑elicitation studies to understand user requirements and define metrics for assessing the effectiveness of Human‑AI teaming in operational environments. You will use iterative design processes to regularly elicit feedback on the human‑AI teaming experience, recommend best practices, and create design mock‑ups to enhance the user's operational effectiveness.

Your advanced data‑analysis skills will be applied to evaluate human‑AI performance under varying operational conditions, tailoring AI solutions for specific operational scenarios and tempos.

• Perform Human‑Machine Teaming Test and Evaluation (HMT T&E) of Artificial Intelligence
• Lead user engagement studies, knowledge‑elicitation sessions, human‑in‑the‑loop assessments, and workflow analysis
• Identify appropriate human performance metrics to evaluate system performance and the effectiveness of Human‑AI Teaming
• Perform quantitative and qualitative assessments of human performance with AI systems
• Develop UI mockups
• Serve as liaison between data scientists, software developers, analysts and end users
• Perform descriptive and inferential statistics to characterize human performance
• Be familiar with a wide range of metrics to assess signal detection from a human performance perspective as well as a machine‑learning perspective
• Provide technical direction and leadership to small‑ to mid‑sized teams

• U.S. citizenship required; ability to obtain a U.S. Security Clearance
• MS or Ph.D. in Cognitive Psychology, Psychology, User Experience, Human Factors, Mathematics, Statistics, Engineering, or related field
• 5+ years of professional experience
• Experience with HMT, HMI, HSI, Human Factors, Human Performance, and Usability
• Experience engaging with end users and stakeholders
• Programming skills in Python

MORSE Corp’s salary range for this role considers a wide range of compensation factors, including prior experience, education, skills, expertise, location, internal equity, and other job‑related factors. Final offers may vary. Depending on role eligibility, total compensation may also include bonus, stock, 401(k) match, paid time off, medical, dental, vision, and life insurance. Employees receive 10 paid holidays per year. MORSE maintains an open leave policy that does not restrict exempt, regular full‑time employees to a specific number of paid sick or vacation days, although it is not an unlimited paid leave policy.

Compensation: $90,000 USD – $210,000 USD

The team at MORSE takes pride in being a smart, collaborative group that focuses on long‑term success with an emphasis on delivering mission‑critical impact to our customers.