ProgramMission Support Analyst

Zantech is looking for a talented Program/Mission Support Analyst to contribute to the success of our upcoming Program Management and Cyber Support Services project for an onsite role based out of Arlington, VA.

• Assist in development and maintenance of standard operating procedures, work instructions, policies, and documentation.
• Help streamline operational processes ensuring internal and external communications are managed smoothly.
• Support meeting coordination including scheduling and follow-ups.
• Prepare detailed meeting agendas, document action items, and leverage task management systems.
• Follow up on completion of action items and tasks to ensure efficient execution.
• Help create and refine goals and objectives based on authoritative internal and external requirements.
• Implement performance management tools and metrics to track progress of key initiatives.
• Develop key performance indicators (KPIs) that align with strategic goals.
• Conduct regular performance reviews to ensure the project meets programmatic and operational objectives.
• Compile weekly, monthly, quarterly, and annual reports outlining status of ongoing projects.
• Document potential risks and propose mitigations in reporting.
• Support participation in DHS/CISA Planning, Programming, Budgeting, and Execution (PPBE) process.
• Ensure resources requested match valid mission requirements.
• Track resource expenditure and utilization against planned strategy.
• Develop and maintain collaboration environments such as Microsoft SharePoint.
• Ensure SharePoint acts as central hub for document management, process workflows, and communication.
• Ensure tools are effectively utilized by staff for document sharing and task tracking.
• Work with federal staff to unify recruitment, hiring, onboarding, training, and workforce development efforts.
• Assist in development and implementation of strategies for integrating liaisons from partner agencies.
• Provide support to Executive Secretariat.
• Assist with event coordination and continuous improvement processes.
• May support stakeholder engagement activities including meeting preparation and communication materials.

• Experience in program management or administrative support roles.
• Experience with performance metrics and reporting.
• Experience with SharePoint and collaboration platform management.
• Understanding of federal government program management practices.
• Knowledge of Planning, Programming, Budgeting, and Execution (PPBE) processes.
• Understanding of JCDC mission and cybersecurity collaboration concepts.
• Proficiency with Microsoft SharePoint for knowledge management.
• Experience with task management systems.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Advanced Excel skills (pivot tables, data analysis) preferred.
• Experience with project management tools (MS Project, Smartsheet, Jira) helpful.

• Education Required:
  
  None specified.
• Education Preferred:
  Bachelor’s degree in Business Administration, Public Administration, Management, Cybersecurity, or related field.
• Certifications
  
  Required:
  
  None specified.
• Certifications Preferred:
  • Project Management Professional (PMP) or CAPM.
  • Lean Six Sigma Green Belt or Yellow Belt.
  • Microsoft SharePoint certification.

• US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements.