Manager, US Mid-Market, Product Innovation

Title and Summary

Manager, US Mid-Market, Product Innovation

The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings.

To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce.

• Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions.
• Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities.
• Translate market and customer insights into new product concepts, features, and value propositions.
• Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing.
• Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue.
• Define and track product performance, including revenue, usage, and customer impact metrics.
• Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities.
• Engage directly with customers to validate product-market fit and continuously refine offerings.
• Influence broader Mid-Market strategy, ensuring alignment with Mastercard’s long-term growth priorities.
• Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management.

• Strong product management background with experience building and scaling new capabilities (0→1 and 1→N).
• Proven ability to drive product-led growth and commercialization.
• Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs.
• Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card preferred.
• Strategic thinker with execution rigor - able to move from insight to roadmap to measurable outcomes.
• Highly analytical, with a structured, data-driven approach to decision making.
• Customer-first mindset, with experience engaging directly with clients to shape product direction.
• Ability to operate in ambiguity and drive outcomes in a fast-paced, evolving space.
• Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions.
• Bachelor’s degree required; MBA preferred.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire;

10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles;…