Manager, US Mid-Market, Product Innovation

Manager, US Mid-Market, Product Innovation

The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment.

The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce.

We are seeking a product leader to drive the next phase of product innovation and secular shift in B2B payments - advancing beyond traditional card products to a broader set of growth-oriented capabilities. This role will focus on developing, scaling, and commercializing new Growth Products & Services, helping redefine how mid-market customers manage spend, optimize working capital, and operate their financial workflows.

This is a product-first role with accountability for identifying whitespace, shaping the roadmap, and driving end-to-end commercialization.

• Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions
• Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities
• Translate market and customer insights into new product concepts, features, and value propositions
• Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing
• Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue
• Define and track product performance, including revenue, usage, and customer impact metrics
• Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities
• Engage directly with customers to validate product-market fit and continuously refine offerings
• Influence broader Mid-Market strategy, ensuring alignment with Mastercard's long-term growth priorities
• Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management

Strong product management background with experience building and scaling new capabilities (0→1 and 1→N)

Proven ability to drive product-led growth and commercialization

Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs

Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card preferred

Strategic thinker with execution rigor - able to move from insight to roadmap to measurable outcomes

Highly analytical, with a structured, data-driven approach to decision making

Customer-first mindset, with experience engaging directly with clients to shape product direction

Ability to operate in ambiguity and drive outcomes in a fast-paced, evolving space

Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions

Bachelor's degree required; MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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