Transformation Strategy Lead

Become a part of our caring community and help us put health first

Join the team shaping Humana’s future

Humana’s Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company’s future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.

Reports into the Director of Enterprise Transformation.

The Transformation team is modeled after top-tier management consultancies. Team members work on fast-paced and high-visibility projects aligned with the enterprise’s most important Transformation topics. Every day in the role is different, but activities often include developing industry analysis, building high-level financial/business models, conducting informational interviews, managing complex projects with numerous stakeholders, and synthesizing recommendations into executive-level deliverables that drive real-world results.

Work assignments require a combination of strategic thinking, quantitative analysis, workstream management, cross-team collaboration, and storytelling. Team members can align with one of the enterprise’s lines of business, supporting functions, or key Transformation capabilities to become a trusted thought partner for the Transformation agenda.

• Leads execution of one complex workstream (or multiple, less complex work streams) with limited oversight
• Develops initiative-level workplans and manages outcome-based delivery
• Solves problems creatively: produces strategies and executes against specific deliverables independently
• Generates data-based insights and action plans
• Creates compelling executive-level written communication
• Establishes trust-based relationships with business; seen as an emerging expert in specific focus areas
• Contributes to a positive and collaborative working and learning environment

• Bachelor’s degree with 5+ years of consulting firm and Strategy experience.
• Or Master’s degree with 2+ years’ experience consulting firm and Strategy experience.; OR equivalent experience
• Experience developing business recommendations using structured hypothesis-based problem solving
• Delivery of complex or cross-functional work streams, with ability to influence executive leaders to action
• Experience using data and quantitative analysis, to interpretate and inform decision making
• Exposure to technology-driven solutions, especially in healthcare environments
• Creation and delivery of executive-level written and oral communications
• Program management experience on driving large-scale, transformational change programs

• Experience supporting strategy, design, or implementation sprints within an organizational Transformation
• Payor/provider experience, including product design, quality programs, risk adjustment, population health, member / patient engagement, value-based care, or care management
• Successful implementation of strategy or change management initiatives
• Provider partnership programs including contracting strategy or performance management with health systems, hospitals, physicians and specialty care providers
• Exposure to AI technologies, such as machine learning, natural language processing, and data analytics, used to address complex business challenges
• Leadership of small teams or work streams
• MBA, MPH, or other advanced degree(s)

Working locations are Louisville, KY and Arlington, VA (Washington, DC metro area). The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Relocation assistance available.

Occasional travel to Humana's offices for training or meetings may be required.