Senior Business Operations Lead, ASP Partner Core

Description

Final date to receive applications:
Jul 11, 2026

AWS Partner Core is seeking a Business Operations Lead, to drive data‑driven decision‑making and operational excellence for the Partner Core organization. As a strategic business partner to Partner Programs leadership, you will translate complex data into actionable insights, drive operational excellence, and shape strategic direction of partner initiatives. You will lead and scale mission‑critical frameworks including goal setting, key initiatives, business reviews, forecasting, and data analysis to inform strategic recommendations in a rapidly growing, complex environment.

You will develop, implement, and manage business processes, systems, and metrics to increase revenue growth and customer acquisition. You will proactively analyze business performance data and customer dynamics to identify growth opportunities and provide forward‑looking strategic recommendations. You will partner with stakeholders to achieve day‑to‑day operational excellence through process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, while fostering strong stakeholder relationships.

You will responsibly implement and optimize AI‑driven tools and workflows that augment the sales organization’s productivity and effectiveness, leveraging AI and machine learning technologies for measurable business impact. This role requires a strategic thinker who balances operational rigor with consultative partnership, translating data into business strategy while building trusted relationships across all levels of the organization.

In this role, you will be the strategic operations partner for a portfolio of high‑impact global AWS partner programs. You will own the annual planning lifecycle, run the business review mechanisms that keep senior leadership informed, and shape the analytics roadmap that drives decision‑making across the portfolio. You will bring a point of view to performance, connecting data to context and delivering insights that help leaders act with confidence.

When priorities compete, you will frame the trade‑offs and recommend the path forward. You will also play a key role in defining how the operations function evolves, leveraging AI and automation to fundamentally rethink how we work and creating capacity for the strategic advisory work that makes this role uniquely rewarding.

• Documents and implements standardized business processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI‑human collaboration in the GTM process, and manages and optimizes AI intelligence tools and automated customer/partner interaction systems.
• Maintains partner tools data quality to ensure accurate reporting and forecasting.
• Implements business workflows and automation to streamline process and improve stakeholder efficiency.
• Conducts business performance analysis on program effectiveness, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads operations tools training and adoption initiatives to improve utilization and productivity.
• Leads cross‑functional projects to improve business efficiency and processes.
• Drives escalations, gap‑to‑green, and/or other issues to resolution.

We are the Partner Core Business Operations team  build the planning, measurement, and governance systems that help one of the world’s largest partner ecosystems execute with confidence ryone on this team operates as a strategic thought partner to the leaders they support. We’re actively reinventing how we work through AI and automation, moving from reporting into intelligence. If you thrive on…