Senior Business Operations Lead, ASP Partner Core

Senior Business Operations Lead, ASP Partner Core

Job :  | Amazon Web Services, Inc.

Final date to receive applications:
Jul 16, 2026

AWS Partner Core is seeking a Business Operations Lead to drive data‑driven decision‑making and operational excellence for the Partner Core organization. As a strategic partner to Partner Programs leadership, the Lead translates complex data into actionable insights, drives operational excellence, and shapes the strategic direction of partner initiatives through deep business acumen and consultative partnership. The role is pivotal in leading and scaling mission‑critical frameworks—goal setting, key initiatives, business reviews, forecasting, and data analysis—to inform strategic recommendations in a rapidly growing, complex environment.

The Lead develops, implements, and manages business processes, systems, and metrics to increase revenue growth and customer acquisition, proactively analyzes business performance data and customer dynamics to identify growth opportunities, and partners with stakeholders to achieve day‑to‑day operational excellence through process management, performance analysis, technology support, business reviews, and operational planning.

• Documents and implements standardized business processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI‑human collaboration in the GTM process, and manages and optimizes AI intelligence tools and automated customer/partner interaction systems.
• Maintains partner tools data quality to ensure accurate reporting and forecasting.
• Implements business workflows and automation to streamline process and improve stakeholder efficiency.
• Conducts business performance analysis on program effectiveness, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads operations tools training and adoption initiatives to improve utilization and productivity.
• Leads cross‑functional projects to improve business efficiency and processes.
• Drives escalations, gap‑to‑green, and/or other issues to resolution.

A day in the life:
The Partner Core Business Operations team builds planning, measurement, and governance systems that help one of the world’s largest partner ecosystems execute with confidence ry team member operates as a strategic thought partner to the leaders they support, actively reinventing how we work through AI and automation, moving from reporting into intelligence. If you thrive on solving complex problems, building durable systems, and creating clarity out of ambiguity, you’ll fit right in.

• Bachelor’s degree or equivalent.
• 7+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing partner processes, procedures and policies.
• Experience conducting sophisticated and creative analysis of complex data and translating the results into actionable deliverables, messages, and presentations.
• Experience presenting to senior leadership.

• Experience working within a high‑growth, technology company.
• Bachelor’s degree or equivalent, or experience using data and analytics to drive sales strategy and results.
• Experience using data and analytics to drive sales strategy and results.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

USA, CA, Mountain View -  -  USD annually

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USA, NY, New York -  -  USD annually

USA, TX, Dallas -  -  USD annually

USA, VA, Arlington -  -  USD annually

USA, WA, Seattle -  -  USD annually

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• Corporate Operations