Associate Director – Product Management

Associate Director – Product Management (Salesforce Life Sciences Cloud)

Job Type: Long term

Location: Local to a Publicis Sapient office (EST/CST)

Work Model: Hybrid (3+ days onsite per week)

Start Date: Immediate

About the Role

Client is seeking an experienced Associate Director – Product Management to lead a large-scale Salesforce Life Sciences Cloud transformation for a leading consumer products company. This is a senior leadership role responsible for driving CRM strategy, solution architecture, and enterprise-scale implementation while partnering with business and technology stakeholders.

The ideal candidate combines deep Life Sciences domain expertise with extensive Salesforce implementation experience and a proven ability to lead cross‑functional delivery teams

Key Responsibilities:

• Lead enterprise Salesforce transformations across commercial operations, patient services, and field excellence initiatives.
• Provide end-to-end solution design and architectural leadership for Salesforce CRM engagements.
• Drive business strategy, requirements gathering, process design, implementation, and user adoption.
• Translate business requirements into scalable Salesforce solutions.
• Lead platform modernization initiatives and migration planning.
• Design enterprise-grade Salesforce CRM solutions and technical architecture
• Develop and oversee Salesforce customizations using Salesforce Lightning Platform and  technologies.
• Guide data migration, system integrations, and platform customization efforts.
• Lead Agile delivery teams throughout requirements, build, testing, release, and deployment.
• Manage both onshore and offshore technical teams while ensuring successful project execution.
• Produce and maintain functional and technical documentation for business and engineering stakeholders.

Required

Qualification:

• 10+ years of consulting or industry experience delivering CRM or customer engagement platforms within the Life Sciences industry.
• 7+ years leading Salesforce implementation programs.
• Successfully delivered at least 3 full lifecycle Salesforce implementations as Program Lead or Delivery Lead.
• Hands‑on experience with Salesforce Life Sciences Cloud.
• Strong understanding of Life Sciences commercial operations, including.
• Field Force Management
• Call Planning
• Sample Management
• Territory Alignment
• Approved Email
• Closed Loop Marketing (CLM)
• Experience leading enterprise‑scale Salesforce transformation initiatives.
• Strong understanding of both business processes and Salesforce technical architecture.
• Experience with:
• Apex
• Visualforce
• Salesforce integrations

Preferred Experience

• Cross‑functional leadership across business and technology teams.
• Strong communication and consulting skills.