CBP Consultant (Associate Level

Position: CBP Consultant (Associate Level)
About the Company Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

Job Description Eagle Hill is proactively seeking Consulting Associate candidates to fill potential project roles for our U.S. Customs and Border Protection (CBP) client. These projects will provide strategic, operational, and analytical support to enable CBP offices to modernize operations, enhance workforce programs, and improve mission delivery. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.

Anticipated project work may include Program and Project Management, Strategic Communications, Workforce Engagement, Data Analytics, Process Optimization, Change Management or other Eagle Hill service offerings.

At Eagle Hill, Associates grow their consulting skills through hands-on project delivery and client-facing work. They are expected to gain knowledge of clients and their business problems and contribute to team discussions, analysis, and solutions that help deliver impact for our clients.

Specific responsibilities will vary based on project role, but may include:

Supporting the development of client solutions through the full project lifecycle

Providing operational and/or project management support to clients

Developing and/or contributing to on-time and client-ready communications, presentations, and deliverables

Supporting data gathering, analysis and resulting recommendations

Facilitating the client’s task management processes

Ensuring the timeliness and quality of task execution

Coordinating across departments and reviewing deliverables

Required Qualifications Bachelor’s DegreeA minimum of 3 years of work experience

Demonstrated problem-solving skills and experience focused on achieving solution-based outcomes

Strong relationship-building and teamwork skills

Excellent written and oral communication skills

Strong attention to detail

Ability to be resourceful and take initiative

Demonstrated ability to exercise sound professional judgment in a client-facing or professional environment

Ability to communicate with professionalism, discretion, and confidence when interacting with clients and stakeholders at varying levels of seniority

Ability to learn existing workflows, identify pain points or inefficiencies, and recommend practical improvements

Ability to integrate into a client’s work environment with professionalism, humility, and a team-first mindset

Proficient in MS Office Suite (including Excel and PowerPoint) and demonstrated ability to effectively use virtual collaboration tools (e.g., Microsoft Teams)
Technical aptitude; ability to quickly learn new technology platforms

Time management skills and the ability to meet deadlines across multiple priorities

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Ability to successfully obtain and retain a CBP Background Investigation (BI), as well as any other background investigations required to perform client work Desired Qualifications Active CBP BI or have held a CBP BI within the last two years

Data Analytics skills and experience with relevant platforms (e.g., PowerBI)
Strategic communications experience

Compensation: A reasonable expectation for a starting salary range is: $72–$85K. This range is based on the Washington, DC Metro area and varies based on geographic residence. Specific salary range will be based on experience, location, and the level at which an applicant is hired.

Benefits:
Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs.…