SAMM Modernization Business Process Reengineering (BPR) Support

Requirement

SAMM Modernization Business Process Reengineering (BPR) Support

support the Defense Security Cooperation Agency (DSCA) Office of Strategy, Plans, and Policy (SPP) in executing business process reengineering (BPR) efforts related to the Security Assistance Management Manual (SAMM). In this role, you will help assess and redesign policy and process structures, support future-state design, and contribute to modernization efforts to improve policy usability, governance, performance management, and implementation. The role is well-suited for a professional with experience in policy, strategy, process improvement, current state assessment, and future state design using human-centered design principles in a fast-paced federal environment.

• Conduct current state assessments of SAMM-related processes, policy workflows, stakeholder needs, and operational pain points.
• Support future-state design efforts for SAMM modernization, including the development of improved process flows, governance structures, and user-centered operating approaches.
• Apply human-centered design methods to shape future-state solutions that improve the usability, accessibility, and implementation of SAMM content and processes.
• Support development and refinement of a SAMM Style Guide to promote consistency in structure, language, and presentation of policy content.
• Support the development of a SAMM Governance Guide that defines roles, responsibilities, decision rights, review processes, and maintenance mechanisms for ongoing policy management.
• Support SAMM content restructuring activities based on pilot findings, stakeholder feedback, and the approved future-state direction.
• Assist in designing or refining the policy update performance measurement and metrics process to track effectiveness, timeliness, and sustainability of SAMM updates.
• Synthesize research, interviews, workshops, and document reviews into clear findings, recommendations, and executive-ready deliverables.
• Prepare briefings, working materials, and written products for client review, leadership decision-making, and stakeholder engagement.
• Coordinate across team members and client stakeholders to track inputs, manage action items, and maintain progress against project timelines.

The Candidate must have the ability to think strategically, act tactically, and display strong analytical and critical thinking skills. They must also build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. The Candidate must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

• US Citizen
• Secret clearance required.
• Bachelor's degree and 3+ years of relevant professional experience supporting policy modernization, governance design, roadmap development, or organizational/process transformation efforts.
• Experience supporting DoD, OSD, DSCA, or other federal defense clients.
• Experience supporting business process reengineering or transformation initiatives.
• Experience applying structured problem-solving to ambiguous client challenges.
• Experience developing executive-ready PowerPoint presentations, Word deliverables, and other client-facing materials.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a client-service environment.

• Familiarity with Security Cooperation, Foreign Military Sales, or related policy and governance environments.
• Experience with human-centered design methods and facilitation techniques.
• Experience with stakeholder engagement, workshop facilitation, and process design.

Job:Full-time

Location:NCR/Hybrid

Salary Range: $85k-$100k/year

• Problem Solving
  - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Written Communication
  - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity
  - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics
  - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Strategic Thinking
  - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing
  - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and…