Senior Business Operations Manager

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Arlington, VA, US

5 days ago Requisition

Salary Range: $ To $ Annually

Overview

The Senior Business Operations Manager plays a critical, integrative role within the Contracting Office, serving as a connective tissue between contracting, subcontract management, finance, program operations, and executive leadership. This position is responsible for supporting the full lifecycle of U.S. Government contracts, subcontracts, and commercial service agreements while simultaneously driving business process improvement, data integrity, and operational alignment across the organization.

The core function of this role is to provide senior-level analysis, coordination, and execution support across complex contractual and operational environments. The Senior Business Operations Manager proactively identifies risks, inefficiencies, and misalignments across contracting and program execution, and develops practical, scalable solutions that enhance compliance, contractual and financial discipline, and customer satisfaction. This role requires a well-rounded professional who is comfortable operating across disciplines, translating contractual requirements into operational reality, and supporting leadership decision-making through rigorous analysis and clear communication.

Must be: US CITIZEN

IN PERSON - ARLINGTON, VA - not eligible for remote work

General

This is a full-time, FLSA-exempt position reporting to the Chief of Contracting and working closely with Program Management, Business Development, Finance, Data, and Executive Leadership. While organizationally housed within the Contracting Office, the day-to-day responsibilities of this role span business operations, customer relations, data management, and process optimization. The ideal candidate is someone who:

• Thrives in cross-functional environments and enjoys solving complex, multi-disciplinary problems
• Understands how contracting decisions impact operations, customer delivery, and finance
• Brings both analytical rigor and practical judgment to dynamic, fast-paced mission environments

Contracting & Commercial Agreement Support

• Support the full lifecycle management of U.S. Government contracts, including analysis of solicitations, awards, modifications, options, and closeout activities.
• Provide analytical and coordination support for commercial service agreements, teaming agreements, and other non-FAR-based instruments.
• Interpret and translate contractual terms, conditions, and compliance requirements into actionable guidance for program and operational teams.
• Assist in developing standardized templates, tools, and internal guidance for contract and agreement management.
• Monitor contract performance and support the preparation of documentation required for modifications, equitable adjustments, and related actions.
• Serve as a point of coordination between contracting leadership and internal stakeholders to ensure alignment between contractual obligations and operational execution.

Subcontract Management

• Support the planning, negotiation, execution, and administration of subcontracts across multiple programs and contract types.
• Assist in establishing and maintaining subcontractor onboarding, compliance, and performance monitoring processes.
• Coordinate with program teams to track subcontractor deliverables, milestones, and performance metrics.
• Support issue identification and resolution related to subcontractor performance, compliance, or payment concerns.
• Maintain accurate and audit-ready subcontract files, documentation, and reporting artifacts.

Business Operations & Process Improvement

• Conduct end-to-end analyses of contracting, subcontracting, and related business processes to identify inefficiencies, risks, and opportunities for improvement.
• Design and implement process improvements that enhance scalability, compliance, data integrity, and cross-functional coordination.
• Support the development of standard operating procedures (SOPs), workflows, and governance mechanisms across the contracting and operations lifecycle.
• Serve as a change agent, helping teams adopt improved tools, processes, and reporting structures.
• Work closely with Finance to support alignment between contracts, subcontracts, invoicing, funding structures, and revenue recognition.
• Assist in tracking funding, burn rates, and contractual ceilings to…