Senior Consultant - Communications, Change Management, and User Enablement Specialist

Job Family:
Management Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

• Guidehouse supports the U.S. Department of Transportation (USDOT) to execute its mission to ensure our nation has the safest, most efficient and modern transportation system in the world.
• We are searching for a strategy and organizational consultant to help clients execute against their mission effectively and efficiently and work collaboratively with our clients to help them work through their most pressing challenges.
• From implementing new policies to standardizing operations across offices, we work side‑by‑side with government leaders to solve important problems.
• The successful candidate will play a critical role in driving stakeholder engagement, communications, training, and knowledge management activities that enable successful technology implementation outcomes.
• Participate in information gathering session with clients regarding organizational structure, process, technology, and culture
• Develop work products that clearly synthesize information into recommendations for the client
• Support stakeholder engagement efforts, including workshops, listening sessions, and outreach campaigns
• Design, administer, and analyze stakeholder feedback mechanisms including quarterly pulse surveys, readiness assessments, and post‑training evaluations
• Draft, update, and quality‑control edit strategic communication work products
• Develop and maintain public‑facing intranet content and online resources
• Manage content for SharePoint, Google Sites, Drupal, or similar collaboration platforms
• Develop and maintain user‑friendly training materials, job aids, and reference products
• Present work products and information to clients in meetings and facilitate discussions on those items
• Collaborate with a team to develop solutions to solve organizational challenges for a government client leading major unification initiatives
• Identify and manage project risks and issues
• Work with stakeholders to help keep projects on‑time and within budget

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust;
  Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
• Must be a US Citizen due to nature of client engagements
• Bachelor’s degree from an accredited college/university
• Three (3) to Five (5) years of experience supporting communications, change management, training, stakeholder engagement, or organizational transformation initiatives
• Strong analytical, written, and verbal communication skills, with demonstrated ability to produce executive‑level deliverables
• Strong facilitation, coordination, relationship management, and organizational skills
• Strong attention to detail, well organized and ability to self‑prioritize multiple activities
• Ability to thrive in client service and team‑based environments, especially when tackling unstructured problems
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Ability to travel
• Ability to work in a Guidehouse Office or Client Office

• PMP, CCMP, or related certification.
• Experience with organizational change management methodologies, such as Prosci, ADKAR, or comparable frameworks
• Experience administering and analyzing surveys using Qualtrics or a comparable platform
• Experience creating executive dashboards, performance reports, and adoption metrics
• Experience developing strategic communications
• Experience supporting enterprise technology implementation, grants management modernization, or other large‑scale transformation programs
• Experience working with Federal, state, or local transportation organization

The annual salary range for this position is $98,000.00-$. Compensation decisions depend on a wide range of…