Airport Support Specialist

Overview

As an Airport Support Specialist, you will be responsible for supporting airport operations and passenger services.

• Assist passengers with check-in and boarding processes.
• Respond to customer inquiries via phone and email.
• Handle baggage and coordinate with baggage services.
• Monitor flight schedules and provide updates.
• Assist with security and safety protocols.
• Coordinate with team to ensure smooth operations.
• Proactively identify and address passenger needs.
• Learn airport policies and procedures.
• Work closely with finance to provide billing and documentation.
• Ability to multitask and meet deadlines.
• Provide prompt customer feedback and issue resolution.
• Submit timely activity reports.
• Strong computer skills necessary; familiarity with MS Windows.
• Dynamic project management and collaboration skills.
• Be constantly mindful of schedules and committed to delivering all tasks on time.
• Duties and responsibilities can change depending on business needs.

• Strong computer skills; familiarity with MS Windows.
• Dynamic project management and collaboration skills.
• Ability to multitask and meet deadlines.
• Excellent communication skills for passenger inquiries via phone and email.