Resident Services Coordinator

Location:

The Citizen at Shirlington Village, 3000 S Randolph St, Arlington, VA 22206, USA

As Resident Services Coordinator, you will respond to resident inquiries and concerns and provide community information to residents. You will conduct move‑in orientation for new residents and follow up with residents after service is completed in their home to ensure satisfaction. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

• 1+ year(s) of experience in a customer service role
• High School diploma or equivalent required
• Valid driver’s license may be required
• Evenings, weekends and/or holidays may be required

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs, including:

• Competitive compensation and incentive program participation
• Full suite of benefits, including medical, dental, 401 K, life, disability, and pet insurance
• Generous paid time off and holiday schedules
• A commitment to lifelong learning through learning plans that include internal and external trainings, as well as tuition reimbursement considerations
• Employee discounts and wellness initiatives

Waterton strongly supports diversity and inclusion in the workplace. All qualified applicants are encouraged to apply.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.