Sr. Customer Assistance Representative - Reagan Airport
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep
Customer Assistance Representative Sr (CAR Sr)
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
The starting pay for this position is $19 / hour and is located at Reagan Airport (DCA) - 2500 National Ave Parking 1, Arlington, VA 22202.
We offer:
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- 401k retirement savings plan
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedules available:
- Monday
- Wednesday: 12:00pm-9:30pm, Friday and Saturday: 7:00am-3:30pm - Thursday
- Monday: 12:00pm-9:30pm - Monday
- Friday: 10:00am-6:30pm
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must have at least 1 year experience in sales, customer service, leadership or management
- Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
- Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation
- Must have a valid US drivers license
- Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.
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