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Fintech Customer & Success Specialist

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: freely Payments
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Fintech Customer Growth & Success Specialist

Freely Payments is seeking a Customer Success & Growth Associate for a full-time, on-site role based in Arlington, VA. You will support distributor relationships, ensure smooth onboarding, monitor performance, and coordinate with internal teams to address customer needs.

You will track key metrics, prepare reports, and educate customers on Freely’s products. The role emphasizes driving retention, expansion, and long-term customer satisfaction through proactive engagement and collaboration with

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