More jobs:
Multi-Channel Support Specialist; TS/DoD
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-07-18
Listing for:
Guidehouse
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Guidehouse is seeking a Customer Support Specialist in Arlington, VA to deliver first-line support across multiple channels for a 24/7 operation center. The role prioritizes timely acknowledgment, triage, and resolution following established workflows and SOPs.
Ideal candidates have a TS clearance, a Bachelor's degree, and at least five years in call center or customer service roles, with strong documentation and communication skills. This position emphasizes service quality and continuity.
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