County-Wide Rover (Part-Time/Substitute
Listed on 2026-08-05
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Bilingual
County-Wide Rover
The Department of Parks and Recreation (DPR) is hiring a part-time County-Wide Rover to serve as a substitute for regularly scheduled staff. This position will work indoors and outdoors in an exciting, fast paced, and multi-faceted environment. The Rovers are responsible for operations of indoor and outdoor facilities located within County Community Centers, County Parks, and/or at Arlington Public School properties.
ResponsibilitiesSpecific Duties Include:
- Driving a County vehicle to multiple sports events and facilities to ensure events and activities are a safe and positive experience;
- Providing reliable information to the public about events and recreational programs offered at the facility, field and throughout Arlington County;
- Utilizing multiple technology devices to map various park and facility locations to support daily operations at county facilities fields, and throughout Arlington County;
- Supervising activities at multiple facilities such as special events, leagues, rentals and other programs/services;
- Providing support and supervision to County Facility Monitors located on fields, in parks, and at Community Centers;
- Performing light cleaning of the facility, grounds, and assigned vehicles;
- Moving equipment from one location to another;
- Collecting attendance data, game reports and use reports;
- Completing Incident/Accident Reports; and
- Setting up and taking down events and fields based on programmatic needs.
The ideal candidate is responsible, self-motivated, a team player, and one who enjoys working with a culturally diverse population. The ability to work flexible work hours, make good decisions, and aid in supervision of other staff, along with possess excellent customer service skills, and can resolve conflicts and issues at the facilities or on the fields. The employees will always be active, engaging with the public, providing oversight into activities in the facility, and enforcing County policies, rules, and safety regulations.
Qualifications- High school diploma/equivalent; and
- Some experience in facility monitoring, assisting with recreational programs, providing customer service, or related duties.
Desirables:
Preference may be given to applicants with experience in the following:
- Providing direct customer service to the public;
- Utilizing multiple technology devices to include computers, IPads, and cell phones;
- Resolving and assisting with conflict resolution;and
- Bilingual (English/Spanish)
Substitution: Successful completion of some college coursework from an accredited college or university may be substituted for the experience requirement. A valid vehicle operator's license may be required based on SPECIAL REQUIREMENTS.
Required Skills- Interpersonal Skills
- Manual Labor
- Organizational Knowledge
- Problem Solving
- Reading and Writing
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