Pentagon Visitor Services & Information Specialist
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-08-23
Listing for:
Alex-alternative Experts, Inc
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Event Management & Planning
Job Description & How to Apply Below
ALEX - Alternative Experts, LLC in Marshall, VA, is seeking a Customer Service Specialist to support the Pentagon Customer Assistance Center (PCAC). The CSS will handle walk-in and phone inquiries, provide accurate information, and work with a range of DoD customers, tenants, and visitors.
Key duties include maintaining Maximo records, coordinating the Special Events calendar, guiding visitors, ensuring SOPs are followed, and documenting communications.
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