Service Center Lead: Elevate Customer Experience
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Trek Bicycle is seeking a Service Manager to lead the store's Service Center, owning workflow, staffing, and KPIs to ensure the best customer experience. You will be the primary service advisor, coordinating with sales and training your team to deliver Trek’s renowned hospitality.
You will train staff, engage with customers to recommend services, manage costs, and ensure accurate order management. This role emphasizes proactive leadership and continuous improvement."
We are seeking a motivated Service Center Lead:
Elevate Customer Experience to join Trek Bicycle in Arlington, VA, United States.
The following position is for a Service Center Lead:
Elevate Customer Experience with Trek Bicycle.
Our organisation is growing, and we are hiring a Service Center Lead:
Elevate Customer Experience in Arlington, VA, United States.
This position is for the Service Center Lead:
Elevate Customer Experience role at Trek Bicycle.
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