Medical Office Assistant

Now Hiring:
Dental Front Desk Coordinator in Arlington, Virginia

Frontline Source Group is hiring a full-time Dental Front Desk Coordinator on behalf of a private dental practice in Arlington, Virginia. This is a patient-facing role in a brand new, modern facility, perfect for a friendly, organized professional who enjoys being the welcoming face of a practice. The schedule runs Monday through Friday, 8:30 AM to 5:30 PM, 30 to 40 hours per week, with no evenings and no weekends.

Our client is accepting interviews now for an immediate start.

Our client built their Arlington office to deliver an outstanding patient experience from the very first hello. You will work directly with an owner-clinician in a brand-new facility with current dental technology.

• Brand new facility with CBCT 3D imaging and digital X-rays
• Bright, modern office
• Friendly, patient-focused environment where your warmth sets the tone
• Comprehensive benefits including health insurance, 401(k) matching, paid time off, in-house dental care, and professional development
• No evenings, no weekends, no on-call rotations

• Greet and check in patients, creating a warm and welcoming first impression
• Schedule and confirm appointments, manage the daily calendar, and coordinate patient flow
• Answer phones, respond to patient questions, and handle appointment requests
• Verify insurance eligibility and benefits, and assist with claims submission and follow-up
• Collect copays and patient balances, and process payments at check-out
• Maintain accurate patient records and update information in the practice management software
• Keep the front office organized and stocked with everyday supplies
• Support billing and insurance follow-up as needed
• Communicate clearly with clinical staff to keep the schedule running smoothly

• 3+ or more years of dental front office experience
• Experience with patient check-in, scheduling, and insurance verification
• Familiarity with dental insurance, billing, and claims basics
• Proficiency with dental practice management software
• Understanding of HIPAA and front office confidentiality
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and thrive in a fast-paced environment

• Schedule:
  
  Monday through Friday, 8:30 AM to 5:30 PM, 30 to 40 hours per week
• Employment type:
  
  Full-time
• Compensation:
  Competitive hourly rate based on experience
• Benefits:
  Health insurance, 401(k) with employer matching, paid time off, in-house dental care, professional development opportunities

• You are warm and welcoming, and you make every patient feel genuinely cared for from the moment they walk in
• You stay calm and composed, whether you are on the phone with an insurance company or helping a frustrated patient
• You are organized and detail-oriented, keeping the schedule and front office running smoothly
• You take ownership of your role without needing to be told twice
• You are a team player who communicates easily across the clinical and administrative sides of the practice
• You bring positive energy to the office and help make it a place patients are glad to visit
• You understand that every patient interaction reflects the practice, and you deliver professionalism, empathy, and warmth that keeps patients coming back and referring others