Admission and Enrollment Specialist II

Admission and Enrollment Specialist II - Arlington, VA

Background: KCK is a federal contracting company that provides professional services to government agencies. We are currently seeking candidates for a full-time Admission and Enrollment Specialist II position in Arlington, VA supporting the National Foreign Affairs Training Center (NFATC), formerly the Foreign Service Institute (FSI).

The Admission and Enrollment Specialist II supports the Office of the Registrar (REG Office)  REG Office establishes and enforces enrollment and admissions policies and procedures, serves as the clearinghouse for all enrollments into external training, operates and maintains the computer‑based enrollment system, acts as the principal distance‑learning coordinator, provides and facilitates services to support students, develops the annual Schedule of Courses, issues transcripts, provides student travel services, and administers payroll and long‑term student time and attendance services.

• Establishes and enforces enrollment and admissions policies and procedures covering state and customer agencies, and directs and coordinates activities to authorize and process all enrollments of personnel and eligible family members of the Department of State and other agencies and groups to NFATC training.
• Serves as the clearinghouse for all enrollments into external training (including conferences, seminars and workshops) for State Department personnel.
• Operates and maintains a computer‑based enrollment and training registration system that serves as the Department’s corporate database for training.
• Serves as the principal distance learning coordinator for the Department of State.
• Provides and/or facilitates services to support students who are in NFATC training.
• Develops the annual Schedule of Courses and processes annual reports of training.
• Issues official transcripts, as requested, to students (current and former), colleges, universities and others related to training completed at NFATC.
• Provides department student travel services.
• Administers payroll and long‑term student time and attendance services.

• Bachelor’s Degree and a minimum of five years of professional office experience – or – three years as an Admission and Enrollment Specialist I/Program Assistant II.
• Active Secret Security Clearance.
• Proficient use of office equipment, laptop, MS Office, and Google products.
• Experience with workflow systems such as Service Now, Peoplesoft, Salesforce, etc.

• Workflow Automation for Service.
• Approval Process Workflow.
• Public Sector Solutions.
• Customer service ticketing, routing, and resolution.
• Work experience in an educational or training institute.
• Salesforce experience, including system navigation and obtaining training badges.

Kent, Campa and Kate Incorporated (KCK) is an equal opportunity employer. KCK does not discriminate against employees and applicants on the basis of race, color, religion, sex, ancestry, national origin, gender, sexual orientation, marital status, age, disability, gender identity, results of genetic testing, veteran status, or any other status protected by federal, state, and local law.