Marketing Lead Development Representative, NAMER, Marketing Response Center

Do you have a desire to make a major contribution to the rapid growth of Cloud Computing and AI? Do you want to build your skills in marketing and sales for long-term career growth? If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team. We are looking for ambitious individuals to join the Global MRC team to engage with new and prospective AWS customers.

MRC is the customer engagement arm of the Marketing organization. Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, to help them embark on their cloud and AI journey quickly and easily. It is a critical function within the demand progression process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.

• Build an AWS leads database by interacting with customers by phone, email and/or live chat
• Respond to customers’ inquiries in a timely manner to accelerate their cloud journey
• Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest
• Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases
• Through nurture efforts, create higher value leads resulting in higher conversion rates
• Actively leverage AI to catalyze your productivity and globalize any break‑through solutions through structured scaling programs
• Opportunity to be part of a team to lead global cross‑functional MRC projects, driving operational excellence and better customer experiences

• 2+ years of professional non‑internship marketing experience
• 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

• Knowledge of cloud computing technologies
• Experience managing multiple projects and priorities across teams in a fast‑paced, deadline‑driven environment

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at (Use the "Apply for this Job" box below)..

• USA, CA, San Francisco: 70,400.00 –  USD annually
• USA, NY, New York: 66,300.00 –  USD annually
• USA, TX, Austin: 59,100.00 –  USD annually
• USA, VA, Arlington: 59,100.00 –  USD annually
• USA, WA, Seattle: 80,200.00 –  USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  for more information.

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