Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional

Technical Training and Development Business Analyst

Pro Sidian seeks a Technical Training and Development Business Analyst for Program Support on a Contract Contingent generally located across the CONUS
- Washington D.C across the Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.

We seek Technical Training and Development Business Analyst candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation

Functional Area

/ Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, Pro Sidian reserves the right to convert to a Full-Time Pro Sidian employed W-2 Position.

Provide services and support as a Technical Training and Development Business Analyst [WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS
- Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site).

Business Analysis & Training Integration. Bridging insights and operations—driving data-informed decisions to enhance WMATA's training and workforce outcomes. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA's workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement.

Elicits requirements, analyzes gaps, produces dashboards/metrics, and supports planning/reporting between TTDV, ISD, and engineering teams.

Responsibilities and duties include:

• Elicit and document business requirements; identify training gaps; document needs; translate data into actionable insights; support decision-making and system alignment for TTDV initiatives.
• Draft future-state processes:
  Create process maps, use cases, and user stories that help to reinforce the desired future state and support solution design and implementation.
• Support change management planning and execution:
  Support in the development of change management strategies including stakeholder analysis, communication plans, and training approaches and documentation to ensure successful adoption of new workflows.
• Analyze training needs and performance gaps:
  Conduct comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency.
• Design and develop Next Gen learning materials:
  Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning.
• Evaluate training effectiveness:
  Develop and apply robust evaluation strategies based on established models such as Kirkpatrick's Four Levels.
• Provide subject matter expertise in instructional design methodologies:
  Serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development.
• Provide process engineering services:
  Analyze, redesign, and digitize existing paper-based workflows. The objective is to improve…