Senior Unified Communications Engineer

Peraton is seeking an experienced Senior Unified Communications (UC) Engineer, to join our dynamic Network and Unified Communications Architecture team of network and UC engineers in the Northern Virginia area. The UC Engineer will have the options to work in offices located in Alexandria, VA., or Herndon, VA. This engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints.

The UC engineer will be part of a maintenance team responsible for the installation, configuration, optimization, and testing of network, video, and phones services used on a government network.

Peratonhas served as the prime contractor for the network contract since its inception in 1984. We provide executive-level government leaders with reliable security voice, video, and fax communications anytime, anywhere, in any environment for day-to-today crisis management. We provide a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated

Internet Protocol(IP) backbone with secure services for complex national and worldwide executive-level communications.

Peratonprovides the Operation and Maintenance (O&M) of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and task support for the delivery of system, network, software, and security solutions.

The Senior Unified Communications Engineer is responsible for but not limited to:

• Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.
• Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.
• Conduct testing and configuration of existing VTC hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.
• Perform patch and firmware upgrades of VTC devices, break/fix support and daily operations and management support, including on-site assistance for special events.
• Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.
• Testing and evaluation of video endpoint devices and associated peripherals.
• Documentation and reporting of all associated testing activities.
• Develop and provide training to end users on the various endpoint devices.

#Space Intel

Required Qualifications:

• An active/current Top Secret/SCI security clearance.
• Bachelor’s degree in Computer Science or related field and eight (8) years of related experience or a commensurate combination of education, training and experience is required; or a Master’s degree and six (6) years of relevant experience; or an Associate’s degree and 10 years of relevant experience; or a High School Diploma/GED and 12 years of relevant experience in the above-cited duties may be substituted in lieu of a completed higher education degree.
• An active/current DoD 01 compliant IAT Level II certification (CCNA, Security+, etc.).
• At least five (5) years of experience with VOIP Protocols (SIP, H.323), Unified Communications Implementation, Gateway Solution Implementation, PABX / PSTN, Wireshark, SIP, Networking.
• Minimum of three (3) - five (5) years of experience in supporting Cisco CUCM environment for video collaboration.
• Minimum of three (3) - five (5) years of experience in Cisco Telepresence, Video Communications and Meeting Server management.
• Minimum of two (2) years of experience interacting with high profile executives and addressing video conferencing support needs.
• Minimum of two (2) years of experience in working with encoding and decoding streaming technology.
• Minimum of two (2) years of troubleshooting and equipment repair of VTC equipment (Voice, video, and conference room control equipment).
• Se…