Supplier Quality Engineer

Supplier Quality Engineer

Location:

South Chesterfield, VA, US, 23834

Work Arrangement:
Onsite

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services, and leading our industry by innovating what’s next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer‑centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers fresh thinking, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Supplier Quality Engineer

We are looking for an experienced Supplier Quality Engineer to join our Quality team. This Engineer will oversee the vendor service process to ensure specifications are being met and will help track on‑time delivery for all products supporting the production operation. This Quality professional will monitor the implementation of appropriate quality assurance methods to prevent nonconformity of product and ensuring compliance and effectiveness within our internal Quality Management System (QMS).

• Interface with Procurement, Product Management, Product Engineering and Suppliers to successfully deploy New Product Development – Introduction (NPD – I) projects including capability assessments, compliances reviews and risk assessment of potential sources of supply.
• Manage and execute supplier QMS audits and to work with suppliers to close out any audit or non‑conformance findings.
• Issue, track and follow up on supplier corrective action requests (SCARs) to confirm supplier quality issues are being addressed while providing feedback for supplier corrective actions resulting in timely and effective root cause identification and issue closure.
• Support design for manufacture and assembly activities between the factory, design team, and suppliers.
• Coordinate advanced product quality planning (APQP) activities and manage projects with minimum supervision.
• Manage multiple supplier quality issues in conjunction with key stakeholders, resolving day‑to‑day problems, ensuring effective containment and corrective action for non‑conformances.
• Develop production part approval process (PPAP) requirements and communicate to Suppliers. Collaborate with Product Engineering as appropriate to ensure effective evaluation of components, sub‑assemblies and finished products. Manage PPAP sample organization, evaluation and throughput.
• Help create, lead and follow up on continuous improvement action plans (CIAP) with underperforming suppliers.
• Track PPM on a monthly basis for key suppliers.
• Assist in development of suppliers to ensure they meet DFR expectations.
• Review warranty data and follow up with suppliers to confirm issues are being addressed and ultimately reduce the number of claims in the field.
• Support incoming inspection activities and maintain a list of critical parts that require to be in incoming inspection. Follow up with the supplier when issues are found.
• Help quarantine material when non‑conforming product is found on the production line.
• Assist in development of suppliers to ensure they meet Quality requirements specified.
• Disposition and communicate in instances of non‑conforming material to effectively recover from any disruption to supply.
• 10% travel may be required.

• Bachelor’s Degree in Engineering or similar technical discipline or Certified Quality Engineer (CQE) with minimum 2+ years of Quality Engineering experience.

• Technical problem solving and experience with 8
  
  Ds, Six Sigma and other problem solving…