Technical Training and Development Process Engineer | Technical Training and Development Division; TTDV Instructional

Technical Training and Development Process Engineer

Pro Sidian seeks a Technical Training and Development Process Engineer for Program Support on a contract basis, generally located across the CONUS
- Washington D.C across the Mid Atlantic Region supporting regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.

We seek Technical Training and Development Process Engineer candidates with relevant government and public services sector experience to support professional services engagement for government and public services sector clients such as WMATA. This is a contract contingent or contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation functional area/swim lane/category discipline professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation position;

however, Pro Sidian reserves the right to convert to a full-time Pro Sidian employed W-2 position.

Provide services and support as a Technical Training and Development Process Engineer in the government and public services industry sector focusing on human capital solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department generally located in CONUS
- Washington D.C and across the Mid Atlantic Region (of country/world) working on-site (client site).

Process engineering support & optimization. Transforming learning operations through data-informed process support and precision-driven workflow enhancement. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA's workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement.

Executes analyses, maps as-is/to-be processes, supports automation and change implementation under lead engineer direction.

Support the lead process engineer; collect and document system requirements; model processes; assist in digital transition; maintain accuracy and quality in execution. Major duties and responsibilities:

• Conduct detailed process analysis: map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
• Design future-state digital workflows: develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or Service Now, ensuring alignment with business requirements and technical feasibility.
• Support change management activities: collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
• Collaborate with IT and business stakeholders: work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
• Ensure quality, compliance, and continuous improvement: validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.

The Pro Sidian Learning Innovation Design Consulting Team will leverage relevant professional achievements, relevant experience (with a preference for transit, organizational change and productivity experience), their professional qualifications, resumes, certifications, and relevant skills to deliver the following:

• Analyze training needs and performance gaps: conduct comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency. Deliverables will include job and…