Entertainment & Gaming Attendant, Security Officer

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences wherever you go to make the everyday experiences of living, working, and playing remarkable, giving us back the most valuable asset: time.

• Ensure that the appropriate number of cars is kept on location throughout shift, that cars are being parked appropriately and the lot is kept clean and presentable.
• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Be present at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the facility manager for further assistance.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility manager.
• Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the facility manager.
• Communicate debris, water, oil spills, etc. to the garage office.
• Substitute for valets when authorized.
• Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area.
• Assist the facility manager with other duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education:
  
  Less than high school education or one month related experience, training or an equivalent combination of education and experience.
• License:
  Must hold a valid state‑issued driver’s license with a current address and acceptable driving record if expected to drive a company vehicle or company business.
• Availability:
  May be required to work 2nd or 3rd shift and/or weekends depending on location hiring needs.
• Language:
  Ability to read and comprehend simple instructions, short correspondence and memos; ability to write simple correspondence; ability to present information effectively one‑on‑one to customers and employees.
• Mathematical skills:
  Ability to add, subtract, multiply and divide two‑digit numbers and tens or hundreds for American money.
• Appearance:
  Must maintain a neat and clean appearance and be in complete uniform at all times.
• Physical Demands:
  Regularly stand, walk and use hands for cash and equipment. Occasionally sit, climb or balance. Occasionally lift or move up to 25 pounds.

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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