Emergency Communications Training Coordinator

The Department of Public Safety Communications and Emergency Management (PSCEM) is hiring an Emergency Communications Training Coordinator for the Emergency Communications Center (ECC). The ECC provides assistance to the public by receiving and processing 9‑1‑1 emergency and non‑emergency calls and dispatching police, fire, and emergency medical service units in a prompt, efficient, courteous, and professional manner.

The Emergency Communications Training Coordinator delivers training programs for Public Safety Telecommunicators (PSTs), assists with career development initiatives for new and current employees in the ECC, supports performance management initiatives, and serves as a liaison between the ECC and other public safety partners. The position reports directly to the ECC Operations Manager while collaborating with public safety training partners, APCO International, the International Academies of Emergency Dispatch (IAED), and other regional and state training organizations.

This is an exciting opportunity to work in a progressive, state‑of‑the‑art and forward‑thinking ECC which has been recognized as a leader in providing critical emergency communications services through innovative measures!