Patient Care Representative, Rehabilitation

Purpose & Scope

• Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and pre-authorizations.
• Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities.
• Accurately registers and effectively places orders for all Medical Imaging modalities.
• Has working knowledge of Epic.
• Monitors waiting area and communicates with clinical staff of patient readiness.
• Provides assistance as needed to physicians, Department Managers, and clinical staff.

High School Diploma or Equivalent Required

• One Year Office/Clerical Experience Required
• One Year Healthcare Field Required

• None Required