Bar Manager

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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You will ensure the smooth and successful operation of the bar at GASTON French Bistro & Bar
, delivering exceptional beverage quality, service standards, and guest experiences in alignment with the hotel’s standards, while maintaining profitability and cost efficiency.

Main Duties:

• Oversee the bar operations of GASTON French Bistro & Bar
  , ensuring service excellence, beverage quality, and guest experience meet the hotel's standards.
• Supervise the daily performance of the bartender team, including bar preparation, beverage production, quality control, and bar closing procedures.
• Welcome and serve guests with professionalism and courtesy, providing beverage recommendations that complement their meal and personal preferences.
• Coordinate closely with the kitchen team, service staff, and the live band to ensure smooth and seamless service delivery.
• Train and guide bartenders on beverage knowledge, mixology skills, service standards, and drink presentation techniques.
• Manage beverage cost control, conduct regular stock counts, and ensure the quality and freshness of all beverage ingredients.
• Collaborate with chefs and the service team to create pairing menus and unique dining-and-drink experiences exclusive to GASTON.
• Review sales performance, expenses, and operational reports, and propose sales enhancement or promotional initiatives to management.
• Work closely with the Marketing Communications team to promote signature drinks, seasonal menus, and special bar events.
• Handle guest requests, concerns, and complaints professionally, escalate to the management when necessary, and follow up to ensure complete guest satisfaction.

• Vocational Diploma or Bachelor’s degree in Hospitality Management or a related field.
• Minimum 5 years of bar experience in premium restaurants or hotels (previous managerial experience is a strong advantage).
• Strong knowledge of both alcoholic and non-alcoholic beverages.
• Pleasant personality with a positive attitude, professionalism, and a genuine passion for guest service.
• Proven leadership skills with the ability to manage a team, handle challenges, and remain flexible in fast-paced environments.
• Good command of English (a third language is an added advantage).
• Creative mindset with the ability to develop signature drinks and support promotional activities.
• Strong skills in cost control, inventory management, and maintaining systematic stock procedures.
• Able to work under pressure and operate in shift rotations, including evenings and weekends.
• Completion of beverage-related training or certifications (e.g., WSET) will be considered a plus.

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