Event Support Expert

As an Event Support Expert at Marriott, you'll coordinate and execute on-site meetings, conferences, and social events within our Hospitality & Travel portfolio. Partnering closely with clients, vendors, and hotel teams, you'll manage event logistics, room sets, audiovisual needs, and timelines to ensure flawless delivery. You'll oversee day-of-event operations, troubleshoot issues, track budgets, and uphold Marriott brand standards. In this guest-facing role, you'll deliver warm, professional service while supporting continuous improvement in event processes, technology, and service quality across Event Operations & Coordination.

Responsibilities

• Coordinate end-to-end logistics for meetings, conferences, and social events.
• Liaise with clients to confirm event requirements, timelines, and service expectations.
• Collaborate with banquet, culinary, sales, and front office teams to align event details.
• Oversee event room setup, décor, seating plans, and traffic flows per specifications.
• Coordinate and support audiovisual, technology, and connectivity requirements.
• Monitor events in real time, resolving operational issues and guest concerns promptly.
• Track event budgets, orders, and billing details in line with Marriott standards.
• Ensure compliance with safety, health, and brand standards during all events.
• Maintain accurate event documentation, orders, and post-event reports.
• Support continuous process improvement and best practices in Event Operations & Coordination.

Required Skills

• Event planning and coordination
• Hospitality operations
• Banquet and meeting room setup
• Audiovisual (A/V) and event technology coordination
• Event budget tracking and basic cost control
• Event management software (e.g., Cvent or similar)
• Customer service and guest relations
• Vendor and stakeholder coordination
• Timeline and project management
• Safety and crowd management basics